Terms & Conditions


If you have questions about a topic not covered here, please don’t hesitate to get in touch with us.

Copyright, IP, and care.

Yes, but you must have permission from the artist; or the artwork must be in the public domain (that is, free from copyright restrictions).

In accordance with Australian copyright law, a person who owns copyright of a work/artwork has the exclusive rights to produce copies of that work. The copyright owner may also allow others to make copies of their work. To legally produce copies of another person’s artwork, you must have the express permission of the creator/copyright holder. It is your responsibility to ensure you have this permission. Hound & Bone will not be held liable for any breach of copyright that you may commit in copying any material that may be owned by another person.

We reserve the right to sight written permission from the copyright holder/artwork creator should we have any doubts about the ownership of the artworks we are asked to produce prints of.
We also reserve the right to refuse to print any work if we have concerns about copyright ownership. 

As a print business we are entrusted with sensitive, valuable materials on a daily basis – and it’s our job to treat those materials carefully with the utmost respect. It’s our job to understand what we can and can’t do with those materials. We’ll always seek your consent to to use or share any image that features your artwork. In other words, there’s no fine print somewhere that states we have permission unless you say otherwise. We will never share your work in any way, shape, or form without your express permission.

When you place a print order with Hound & Bone, you will be asked if you would like us to keep a copy of your files (in case you wish to order reprints in future).  This is an opt-in service - all other files are deleted once your order is completed.  If you ask us to keep a copy of your files, you can access these files at any stage and you retain full copyright of your files at all times. If you want files you have previously asked us to keep to be permanently removed from our drive, we can action this at your request.

All artwork reproduction files are backed up on a secure drive; this provides an additional layer of security in case you misplace or delete your files. Much like print order files, you can access these files at any stage and you retain full copyright of your files at all times. If you want your files permanently removed from our drive, we can action this at your request.

Note: If you wish to re-print and have previously engaged us to set up your files but asked us not to archive your file, a file setup process and fee will again apply.

While all possible care is taken when handling and storing original artworks, we cannot take responsibility for incidental damage or accidental damage. While it is very unlikely that any damage will occur, and all possible measures are taken to protect artworks, we cannot guarantee that artworks involving very delicate, transferable or unaffixed/unsecured media will always return to you in their original state.

By leaving artworks in our care, you are agreeing to these terms and conditions.

Even the finest quality art papers can be subject to material and manufacturer imperfections, however, we have quality control measures in place to manage any such imperfections. Prints are carefully inspected prior to leaving the studio to ensure they are in pristine condition, and care instructions are provided with each order (except in the case of dropship orders). We cannot accept responsibility for prints that have been damaged due to improper handling after leaving the studio. If a print is returned to us with damage that is definitively due to a paper imperfection that we didn't detect, we will re-print at no extra cost to you.

We will not issue reprints for any prints damaged through poor handling, or improper transit or storage practices.


For jobs by quote/invoice: You’ll receive an invoice when your order is confirmed - that is, we have received your print files and order through our online form and have confirmed that we are set to go ahead. All advertised prices include GST.

Orders less than $500 must be paid in full prior to print commencement – once paid, your job progresses to our print queue.

Orders over $500.00 require a 50% commencement deposit. Once the commencement deposit is paid, your job progresses to our print queue. The balance is due upon completion of your order.

We take payment by direct deposit, Stripe, PayID or EFTPOS (ArtsPay). All work must be paid for before it leaves the studio, unless otherwise agreed. On the odd occasion your order is collected before your order is paid in full, a late payment/dishonour fee will apply for every week your invoice remains overdue (to the sum of 10% of your total invoice, per week).

Stripe payments have a surcharge of 1.75%; ArtsPay payments taken through our studio terminal have a surcharge of 1.4% for Visa and Mastercard, and 30c for EFTPOS.

Privacy Policy.

Hound & Bone Studio is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

When you come to our website (https://www.houndandbone.com.au), we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google AdWords. These ads may appear on this website or other websites you visit.

Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Hound & Bone is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including correspondence by telephone and email, via our website www.houndandbone.com.au, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Hound & Bone Studio will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

It is an important to us that your Personal Information is up to date. We  will  take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

This Policy may change from time to time and is available on our website.

If you have any queries or complaints about our Privacy Policy please contact us at:

Hound & Bone Studio
696 Sydney Road, Bulleke-Bek / Brunswick, VIC 3056


(03) 9001 8647


GDPR for the European Union.

Hound & Bone will comply with the principles of data protection set out in the GDPR for the purpose of fairness, transparency and lawful data collection and use. We process your personal information as a Processor and/or to the extent that we are a Controller as defined in the GDPR.

We must establish a lawful basis for processing your personal information. The legal basis for which we collect your personal information depends on the data that we collect and how we use it. We will only collect your personal information with your express consent for a specific purpose and any data collected will be to the extent necessary and not excessive for its purpose. We will keep your data safe and secure.

We will also process your personal information if it is necessary for our legitimate interests, or to fulfil a contractual or legal obligation. We process your personal information if it is necessary to protect your life or in a medical situation, it is necessary to carry out a public function, a task of public interest or if the function has a clear basis in law.

We do not collect or process any personal information from you that is considered “Sensitive Personal Information” under the GDPR, such as personal information relating to your sexual orientation or ethnic origin unless we have obtained your explicit consent, or if it is being collected subject to and in accordance with the GDPR.

You must not provide us with your personal information if you are under the age of 16 without the consent of your parent or someone who has parental authority for you. We do not knowingly collect or process the personal information of children.

If you are an individual residing in the EU, you have certain rights as to how your personal information is obtained and used. Hound & Bone complies with your rights under the GDPR as to how your personal information is used and controlled if you are an individual residing in the EU

Except as otherwise provided in the GDPR, you have the following rights: (a) to be informed how your personal information is being used; (b) access your personal information (we will provide you with a free copy of it); (c) to correct your personal information if it is inaccurate or incomplete; (d) to delete your personal information (also known as “the right to be forgotten”); (e) to restrict processing of your personal information; (f) to retain and reuse your personal information for your own purposes; (g) to object to your personal information being used; and (h) to object against automated decision making and profiling.

Please contact us at any time to exercise your rights under the GDPR at the contact details in this Privacy Policy. We may ask you to verify your identity before acting on any of your requests.

We're always happy to talk more!